By RewardPay
Signing up to RewardPay takes about five minutes. Before we can approve your first payment, we complete a few verification checks required under the Anti-Money Laundering and Counter-Terrorism Financing Act. These protect you, your business, and everyone on the platform.
The fastest way to get approved is to set up every beneficial owner at the same time as setting up your account.
A beneficial owner is anyone who owns 25% or more of your business. If shares are held directly with no trust or other structure between the individual and the shareholding, no further documentation is required.
If any shares are held on trust (for example, by a corporate trustee or an individual acting as trustee for a family trust), we will require a copy of the trust deed. This allows us to see through the structure and confirm exactly who beneficially holds the shares, not just the entity named as shareholder. Without this clarity, we cannot verify true beneficial ownership, and your account cannot be approved.
A one-time check via the Australian Government’s Document Verification Service (through GBG). You’ll need an Australian driver’s licence, passport, or Medicare card.
You need the email address of each beneficial owner to add them to your RewardPay organisation. Non-government payments can’t be approved until this is complete.
All beneficiary owners need to also complete the one-time check via the Australian Government’s Document Verification Service (through GBG).
We may ask you to provide an invoice as part of our due diligence. This helps us confirm the payment is genuine and matches a legitimate business expense.
The fastest path to approval is to have everything ready before you make your first payment. Before you transact, make sure you have completed your own identity verification, gathered the email addresses of all beneficial owners so they can be added and verified, and an invoice handy for your first few payments.
Get these in place and your first payment can move through approval without back and forth.
These checks are not there to slow you down. They exist to keep the platform secure, protect your business from fraud, and meet our legal obligations under Australian anti-money laundering law. Once your account is fully set up and verified, future payments are quick and straightforward, and you can get on with earning rewards on the business expenses you are already paying.
If you have any questions about setting up your account or completing verification, our Customer Support team is here to help at support@rewardpay.com.au.
When you make a payment through RewardPay, your supplier is paid within two business days of you submitting it. This applies across all payment methods, whether you pay by American Express, Visa, Mastercard or Pay-by-Bank.
Signing up is free, takes around 5 minutes, and there are no setup fees or ongoing obligations. Click here to register. You will need your ABN, email address, and mobile number. When creating your password, make sure it is unique to RewardPay and stored somewhere safe. Once registered, check your email to verify your email address, then log in and complete a one-time identity verification. Once verified, your account is ready to start making payments and earning rewards.
RewardPay offers three subscription tiers. The Free tier has no platform fee and you only pay a processing fee per transaction. The Silver tier ($79/month) and Gold tier ($159/month) offer progressively lower Amex transaction rates, making them well suited to higher volume businesses. Visa, Mastercard and Bank payment fees are the same across all tiers. All platform fees are billed 3 months in advance and processing fees are a deductible business expense. See our full pricing breakdown here.
RewardPay supports payments to any Australian business with an active ABN – including suppliers, the ATO, superannuation clearing houses, rent, contractors, marketing, utilities, equipment and accounting. Payroll payments are also supported via Visa, Mastercard or Pay-by-Bank. Some restrictions apply – see the RewardPay Terms & Conditions for details.
Still have questions? Chat with us.